Duplex avec sauna et vue Mont Blanc au centre de Chamonix

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Pour plus d'informations - For more information :

https://www.pinkassur.com/partenaires/offre-partenaire-chamconcierge/

A L'ARRIVEE SERA DEMANDE UN CAUTION DE €300 EN ESPECES

REGLER DE L'APPARTEMENT

- RENDRE LA CUISINE PROPRE

- POUBELLE ET FRIGO DOIT ETRE VIDE

Booking Terms

These booking terms ('Booking Terms') are between eviivo limited with offices at 154 Pentonville Road, London, N1 9JE, UK (Registered in the UK under 5002392) our officers, employees and agents ('eviivo/We/Us/Our') and the person or legal entity making the Booking ('You/Your') on the Accommodation’s reservation site (‘Website') operated by eviivo.

These Booking Terms cover the provision of accommodation services ('Booking(s)'), by the hotel, guesthouse or accommodation provider You have selected (the 'Accommodation') as displayed online at the time of booking and in the confirmation sent to You by email (the 'Booking Confirmation'). These Booking Terms are governed by the laws of England and Wales and apply to all Bookings.

By making a Booking You accept to be bound by these Booking Terms and confirm that You are able to enter into a legally binding contract, and that You are over 18 years of age.

Bookings

Our services to You are to take your Booking and Your payment (where applicable) and to make the necessary arrangements with the Accommodation You selected.  We are not in a position to ensure that the Accommodation meets your expectations or performs its services properly or at all.  When eviivo manage your online booking, We are acting on the Accommodation's behalf and We are not in a position to modify the Accommodation's policies. eviivo do not represent or hold themselves as a Travel Agency, and nothing in this Agreement shall be construed, or deemed to be construed, as an agency agreement between You and eviivo.

Our liability is limited to securing the Booking, making sure accommodation is made available to you at the required dates, collecting any required payment, and managing any refund in the event of a cancellation, in line with the terms of the Cancellation Policy and Payment Terms set out in your Booking Confirmation which you accepted by ticking the box provided at the time of booking.

Bookings are made and a contract between You and eviivo comes into effect when We accept a reservation from You.   A reservation is deemed accepted when We have confirmed Your reservation and received either: (i) a full payment of the total price; or (ii) the payment of any other deposit amount specified at the time of booking and as stipulated in Your Booking Confirmation or (iii) a valid payment card successfully pre-authorised for an amount that is no less than the value of the cancellation fee stipulated in Your Booking Confirmation.

Notwithstanding Your rights under the Cancellation Policy, You do not have the right to withdraw from this Contract.

Where a payment collected from You is less than the total value of the stay, the balance will either be collected from You prior to arrival on the date(s) stipulated in Your Booking Confirmation, or paid by You directly to the Accommodation, on either check-in or check-out, or, if so agreed, by direct communication between You and the Accommodation.  

When Your Booking is confirmed, a reservation number is issued and displayed in Your Booking Confirmation. This number must be retained and quoted in all communications with the Accommodation or with Us, should any cancellation or amendment be necessary.

Although You make a Booking through Us and have a contract with Us, the Accommodation is responsible for the day-to-day provision of the services to You under that Booking. Therefore, all and any complaints must be directed to the Accommodation in the first instance.

Prices

Prices quoted are correct (unless a Pricing Error occurs) only for the specific number of guests, dates, nights and rooms shown in Your Booking Confirmation.

The total reservation price is expressed in the currency indicated quoted in your Booking Confirmation and includes the taxes applicable at the time of booking, at the current rate, including without limitation sales taxes, value added taxes or local taxes, which may be itemized separately.  Taxes may change subject to changes in the applicable regulation (provided that such changes were not in the public domain at the time of booking).

If You have selected booking extras, where applicable the cost of these extras and applicable taxes may also be added to the reservation total for Your Booking.   

The total reservation price does not include other costs for goods, services or taxes that You may choose to incur later during Your stay (unless otherwise stated).

Pricing Error

On the rare occasion that a Pricing Error occurs and the Accommodation does not accept Your reservation, even after We have issued a Booking Confirmation, We will notify You as soon as We reasonably can and refund the amount paid by You in full without any liability for this error or omission. You agree that neither We nor the Accommodation will be liable for any additional expenses You may incur as a result of the error or omission.

Availability

In the rare case that the Accommodation is unable to accommodate Your Booking, You will be offered alternative accommodation by the Accommodation and if there is a difference in the Price, the Accommodation will be liable for the price differential. If the differential is less than the original value of Your Booking a refund of the difference will be made to You. If the differential is more than the original value of Your Booking the differential cost will be borne by the Accommodation.

Arrival and departure

The latest arrival (check-in) and departure (check-out) times are specified on Your Booking Confirmation. Should You wish to check-in later than the latest check-in time You must confirm this directly with the Accommodation.   In the event that You attempt to check-in later than the stated times without prior arrangement, or fail to check-in at all, the Accommodation may cancel Your Booking and retain any amounts it is entitled to retain as stated in the Cancellation Policy section of Your Booking Confirmation. Failing to arrive on or before the latest check-in time shall be deemed to be a full cancellation of Your Booking, and the accommodation may no longer be held for You.

Cancellations and Amendments

You may cancel Your Booking yourself by using the link provided in your Booking Confirmation email.  Should you wish to modify the terms of Your Booking, you are required to discuss any other Booking amendment with the Accommodation directly. If You change the number of guests, dates, room nights or room type ('Amendment'), then the prices are subject to

change.

Cancellation terms are displayed on the Site at the time of booking, specified on your online confirmation, and set out under the Cancellation Policy section of the Booking Confirmation sent to You by email. 

If Your Cancellation occurs before the cancellation deadline specified on Your Booking Confirmation (‘Cancellation Deadline’), any amount prepaid towards the Reservation, including extra goods or services, shall be reimbursed to You at no cost.

If Your Cancellation or Amendment occurs after the Cancellation Deadline specified on Your Booking Confirmation, the Accommodation has the right to cancel your entire Booking and charge any applicable cancellation fees and the Accommodation is under no obligation to hold the accommodation for You. 

Should You request an Amendment and should the Accommodation not be in a position to accommodate Your Amendment, Your Booking will be cancelled and a full refund given to You provided that such cancellation or amendment occurs on or before the Cancellation Deadline, failing which the terms described in this Cancellation clause shall apply.

IMPORTANT:  if Your Cancellation occurs after the Cancellation Deadline specified on Your Booking Confirmation, eviivo cannot waive or refund the applicable cancellation fees unless this is confirmed electronically by the Accommodation you have booked within their eviivo Booking System. 

Payments

Bookings must be guaranteed using a valid payment card or via another payment method offered at the time of booking.

Any payment taken via Our eviivo Booking Service will appear on Your card statement under the title 'Hotel paid via eviivo'; and display eviivo Limited as the merchant of record eviivo collects payments and processes refunds on behalf of the Accommodation and any payment made to eviivo will discharge any amount owing to the Accommodation in respect of Your Booking.

IMPORTANT: your card details are processed according to the PCI-DSS security standard and may be used to charge or pre-authorise any applicable deposit or late cancellation fee that may arise, at any time before check-in, up to the reservation total and in accordance with the payment schedule set out in Your Booking Confirmation. A pre-authorisation is not a charge and no monies are taken from Your account but Your Bank may choose to temporarily redu

In case of no show (on the day of arrival after 00h00 or 24h00) the total reservation will be taken and the reservation will be canceled automatically.

Conditions générales de vente

CHAM’CONCIERGE

Les réservations individuelles ne sont considérées comme fermes que si elles sont accompagnées d’un numéro de carte de crédit valide, de la date d’expiration et du cryptogramme ; ou avec un prépaiement total du séjour avant l’arrivée du client.

Non présentation

En cas de non-présentation le jour même, après 00h00 ou 24h00, la totalité du séjour est facturée et la réservation annulée

Moyens de paiement

Vous avez la possibilité de payer avec une carte Visa, AMEX, Eurocard, Master Card, en espèces

Déposit

A l’arrivée dans votre hébergement sera demande un déposit en espèces ou par cheque ( selon le type d’hébergement ) que sera redonnée au moment du départ si tout en ordre dans l’hébergement

En cas de problème constate au départ on se réserve le droit de garde la totalité du déposit

Conditions non-remboursables

Prépaiement de la totalité du montant du séjour lors de la réservation.

Une fois la réservation effectuée, celle-ci est non modifiable et le montant prépayé est non remboursable.

Ce prépaiement n’est pas remboursable en cas d’annulation, de modification des dates de séjour ou de no-show.

CONDITIONS D'ANNULATION

Vous trouverez, dans la réservation, le montant des frais facturés en cas d’annulation. Si votre réservation comporte des frais de réservation, merci de prendre note que ceux-ci ne sont pas remboursables.

Il est conseillé d'annuler aussitôt que possible une fois que la cause de l'annulation est survenue.

TAXES

Les tarifs sont affichés TVA comprise. La taxe de séjour, les taxes gouvernementales ou locales pourront être demandées en supplément.

HEURE D'ARRIVÉE / HEURE DE DÉPART

Votre appartement ou chalet sera disponible à partir de l'heure indiquée sur la réservation

Le jour de votre départ, vous devez libérer votre appartement ou chalet au plus tard à l'heure indiquée dans la réservation.

DÉLOGEMENT

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En cas d'événement exceptionnel ou d’impossibilité de mettre l'appartement ou chalet réservée à disposition du client ou en cas de force majeure, Cham'Concierge choisi se réserve la possibilité de faire héberger totalement ou partiellement le client dans un appartement ou chalet de catégorie équivalente, pour des prestations de même nature et sous réserve de l’accord préalable du Client.

L’éventuel surcoût de l'appartement ou chalet reste à charge du propriétaire du bien

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FORCE MAJEURE - AUTRES CAS

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La force majeure s’entend de tout évènement extérieur aux parties présentant un caractère à la fois imprévisible et insurmontable qui empêche soit le Client, soit Cham'Concierge d’assurer tout ou partie des obligations prévues au contrat. Sont considérés comme cas de force majeure ou cas fortuit ceux habituellement reconnus par la jurisprudence des Cours et Tribunaux français.

Chaque partie ne pourra être tenue responsable à l’égard de l’autre partie en cas d’inexécution de ses obligations résultant d’un événement de force majeure.

Il est expressément convenu que la force majeure suspend, pour les parties, l’exécution de leurs obligations réciproques et que chaque partie supporte la charge des frais qui en découlent.

Par ailleurs, En cas d’impossibilité d’exploitation de l’appartement ou chalet, notamment en cas de retard d’ouverture ou de non ouverture de l’établissement, Cham'Concierge pourra faire usage d’une possibilité de résiliation du contrat et procédera alors au remboursement  des sommes perçues du Client , à l'exclusion de toutes autres sommes de quelque nature que ce soit, ce que le Client déclare accepter

Renseignements complémentaires

Pour tout renseignement complémentaire relatif à nos conditions de vente, n’hésitez pas à prendre contact avec notre service réservation.

En cas de réservation effectuée via une agence OTA, les conditions de vente, les conditions d'annulation et de paiement sont celles en vigueur sur la plateforme de réservation

REMBOURSMENET

Dans le cas où la réservation doit être remboursée, les frais de transaction bancaire peuvent être retenus